Privacy Policy
Last updated: April 1, 2026
1. Introduction
RAD Rent and Drive ("RAD," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer car rental platform, website, and mobile application (collectively, the "Platform").
By using our Platform, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Platform.
2. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name, email address, phone number, and mailing address
- Date of birth and driver's license information
- Payment information (credit card, bank account for payouts)
- Profile photo and vehicle photos
- Background check information (processed by Checkr)
- Communications with Hosts, Renters, or our support team
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent on Platform)
- Location data (with your consent, for finding nearby vehicles)
- GPS tracking data during active rentals (via Bouncie or Tesla tracking)
Third-Party Information
We may receive information from third parties, including:
- Background check results from Checkr
- Vehicle inspection reports from Inspektlabs
- Insurance verification from RAD-provided coverage partners
- Social media profile information (if you sign up via social login)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Platform
- Process transactions and send related information
- Verify your identity and conduct background checks
- Facilitate communication between Hosts and Renters
- Send promotional communications (with your consent)
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
- Generate RAD AI-powered vehicle descriptions using your vehicle data
4. Information Sharing
We may share your information with:
- Other Users: Hosts and Renters can see profile information, ratings, and reviews
- Service Providers: Checkr (background checks), Inspektlabs (inspections), RAD-provided coverage partners, Bouncie (tracking), payment processors
- Legal Requirements: Law enforcement, government agencies, or other parties when required by law
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, and enforcement of agreements. You may request deletion of your account and personal data by contacting us.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Object to or restrict processing
- Data portability
- Opt out of marketing communications
California residents have additional rights under the CCPA. Contact us to exercise any of these rights.
8. Children's Privacy
Our Platform is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If you believe we have collected information from someone under 21, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: